How To add live chat to your website using TIDIO

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TIDIO is a live chat software that allows you to communicate with your website visitors in real-time. Some of its features include:

  • Customizable chat widget: The chat widget can be customized to match your website’s design and branding.
  • Automatic triggers: TIDIO can automatically trigger the chat widget to appear based on certain conditions, such as when a visitor has been on your website for a certain amount of time or when they’ve reached a specific page.
  • Chatbots: TIDIO includes a built-in chatbot that can answer frequently asked questions and help guide visitors to the information they need.
  • Email and SMS notifications: You can receive email and SMS notifications when a visitor starts a chat or sends a message.
  • Multiple operators: TIDIO allows multiple team members to log in and answer chats, so you can have multiple people available to assist visitors.
  • Mobile App: TIDIO have mobile app available which you can use to answer chats on the go.
  • Integrations: TIDIO can integrate with various platforms like Shopify, Magento, WordPress, etc.
  • Customizable forms: TIDIO allows to customize pre-chat forms that visitors must fill out before starting a chat, so you can gather information about them and their needs before you begin the conversation.

Overall TIDIO is a user-friendly and versatile live chat software that can be customized to suit the specific needs of your website and business.

Learn How To add live chat to your wordpress website using TIDIO, you will need to follow these steps:

  1. Sign up for a TIDIO account. – Click for signup  –  https://www.gomahamaya.com/go/tidio
  2. Install the TIDIO Chat plugin or code snippet on your website. – https://wordpress.org/plugins/tidio-live-chat/
  3. Customize the chat widget to match your website’s design. Start chatting with your website visitors in real-time. (artandhistory.org)
  4. Note that you may need to have some basic understanding of website development and coding to install the plugin or code snippet. If you are not comfortable doing this, you can also ask your website developer to do it for you.

 

// 1. Method – without plugin method for all website please change your script link
function add_tidio_script() {
echo '<script src="//code.tidio.co/yrdlcyvpatinp2pm74hhoermqdnfkazr.js" async></script>';
}
add_action( 'wp_head', 'add_tidio_script' );

// 2. Method -without plugin method for shop only please change your script link
function add_tidio_script() {
if ( is_shop() ) {
echo '<script src="//code.tidio.co/yrdlcyvpatinp2pm74hhoermqdnfkazr.js" async></script>';
}
}
add_action( 'wp_head', 'add_tidio_script' );

// 3. Method -without plugin method for shop , homepage and contact-us please change your script link
function add_tidio_script() {
if ( is_shop() || is_front_page() || is_page( 'contact-us' ) ) {
echo '<script src="//code.tidio.co/yrdlcyvpatinp2pm74hhoermqdnfkazr.js" async></script>';
}
}
add_action( 'wp_head', 'add_tidio_script' );

// 4. Method -without plugin method for page id 3 please change your script link
function add_tidio_script() {
if ( get_query_var('page') == 3 ) {
echo '<script src="//code.tidio.co/yrdlcyvpatinp2pm74hhoermqdnfkazr.js" async></script>';
}
}
add_action( 'wp_head', 'add_tidio_script' );

// 5. Method -without plugin method for page id 3, 5 and 8 please change your script link
function add_tidio_script() {
if ( get_query_var('page') == 3 || get_query_var('page') == 5 || get_query_var('page') == 8 ) {
echo '<script src="//code.tidio.co/yrdlcyvpatinp2pm74hhoermqdnfkazr.js" async></script>';
}
}
add_action( 'wp_head', 'add_tidio_script' );

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