7 Best Free And Paid Speech Analytics Software

7 Best Free And Paid Speech Analytics Softwarern 

Software used to provide analysis of real-time and recorded call center conversations.rn- Mine recordings for keywords and phrases related to products.rn- Use tone analysis to track the emotional responses of callers.rn- Receive automated call scoring results based on specified criteria.rn- Review operator recordings to coach and improve performance.

1. Convin - https://convin.ai/rn2. Verint - https://www.verint.com/rn3. Medallia - https://www.medallia.com/platform/speech/rn4. U-Analyze - http://www.uniphore.com/u-analyze/rn5. Cogito - https://www.cogitocorp.com/product/rn6. Knovvu - http://www.knovvu.com/rn7. CallMiner - http://callminer.com/products/eureka-performance-management/

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