7 Best Free And Paid Interactive Voice Response (IVR) Software
Software used to provide customer self-service by phone using keypad options or speech recognition.
– Guide callers through menu of options with speech or touch input
– Route calls to appropriate service agents after automated screening
– Provide customer information from database using text-to-speech
– Survey customers with voice or keyed responses and measure performance
1. Cisco – https://www.cisco.com/c/en/us/products/contact-center/unified-ip-interactive-voice-response-ivr/index.html
2. Soprano Design – https://www.sopranodesign.com/communications-platform-as-a-service-cpaas/automated-voice-messaging/
3. ConVox V – https://www.deepijatel.com/virtual-receptionist.php
4. URA Humanizada – https://www.dnkinfotelecom.com.br/ura/
5. IVR Deflection – https://www.adere.so/
6. Intelligent IVR – https://www.phonon.io/intelligent-ivr-solutions/
7. CallHippo – https://callhippo.com/voice-broadcasting/
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